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Recently, Dongfeng Motor Co., Ltd. filed a recall plan in accordance with the "Regulations on the Management of Defective Automobile Product Recalls" and the "Implementation Measures for the Management of Defective Automobile Product Recalls". Since May 22, 2018, the recall was made on March 31, 2015. A total of 65 vehicles for the 6-meter-long children's school buses produced on November 1st, 2016.
In the scope of this recall, some of the school bus's side-opening safety doors are turned over without a description of the seat, resulting in the user not knowing how to operate the flip seat. In the case of not flipping the seat, the safety passage width at the safety door is less than 300 mm, which poses a safety hazard. Dongfeng Motor Co., Ltd. will provide free training for users of vehicles within the scope of the recall, instructing users to use the flip seat correctly; and attaching the instruction mark to the flip seat to eliminate safety hazards.
The recall was carried out under the circumstances of the start of the defect investigation by the State Administration of Market Supervision. Affected by the investigation, Dongfeng Motor Co., Ltd. decided to take recall measures to eliminate potential safety hazards.
Dongfeng Motor Co., Ltd. will contact the relevant owners by registered mail, telephone, etc. through the service station to arrange free handling of related matters. Users can call the customer service hotline 400-887-2727 (24-hour call), 0710-3398409 for consultation.
Users can also visit the Defence Product Management Center of the State Administration of Markets () and the WeChat Public Account (AQSIQDPAC) for more information. In addition, you can also call the National Product Supervision and Administration Administration's Defective Product Management Center hotline to reflect problems during the implementation of the recall or to submit defects.